Information for displaced persons from Ukraine,
provided by the Ministry of Foreign affairs (ministère des Affaires Etrangères)
Ministère des Affaires étrangères et européennes // Le gouvernement luxembourgeois
Accueil de personnes - Ukraine - Ministère des Affaires étrangères et européennes // Le gouvernement luxembourgeois
In the context of the arrival of people fleeing the war in Ukraine, specific procedures are being set up to welcome and assist displaced persons coming from Ukraine, including those that have already arrived in Luxembourg.
Every displaced person coming from Ukraine and arriving in Luxembourg is kindly asked to make their presence known and to communicate their contact details to Directorate of Immigration of the Ministry of Foreign and European Affairs by using the following form, according to the instructions there indicated. The form must be sent to the following email address:
This information helps the Luxembourgish authorities to contact them with a view to apply for a temporary protection or to regularize their stay in Luxembourg in a different manner.
The temporary protection status, which is about to be agreed upon at the European level, will be available for Ukraine nationals who arrived in Luxembourg in the past few days and for those who might arrive in the future. They will be informed in due time about the implementation of the procedure.
In the meantime, Ukraine nationals do not need to follow any specific procedures to regularize their stay. This also includes people who have a residence permit which is about to expire or whose short-term stay (usually of 90 days) is coming to an end, who are also asked to declare themselves to the Directorate of Immigration. At this point in time, they do not need to worry about their administrative situation.
The government has created a center for an initial reception in order to host persons fleeing the war in Ukraine. This emergency reception center, accessible 24/7, is situated at the SHUK (Structure d’hébergement d’urgence au Kirchberg), 11 rue Carlo Hemmer in Luxembourg-City. The center will provide shelter during the first couple of days, as well as food and items of primary necessity, for people wishing to request a temporary protection in Luxembourg, but also for those wishing to join another European country. For sanitary reasons, the center will not be able to host pets.
The Ministry would like to reiterate that the sanitary measures related to COVID-19 are in place.
EveryLuxembourg resident wishing to host Ukraine nationals at their homeare asked to contact the Hotline managed by Caritas and the Red Cross, with the support of the Ministry of Family Affairs, Integration and the Greater Region at
Consular questions from people trying to leave Ukraine or in transit from Ukraineshould be addressed to the Consular assistance of the Ministry of Foreign and European Affairs:
In light of the many private initiatives organizing transportfor Ukraine nationals from the Ukrainian border, the Ministry is asking all persons planning such trips to urgently send all information about the planned trip to
The Ministry highly recommends to inform themselves before the organization of such trips, considering that the reception, hosting and medical care of Ukraine nationals will have to be assured in order to welcome these people, often traumatized by what they have experienced, in the best possible conditions.
The Ministry has also been informed about an increasing number of non-accompanied children, who often have no official documents, at the Ukrainian border, and who board private transportation. It is important that people facilitating such transport make sure that there is no risk of human trafficking involved.
Last update by MAE 8.3.22
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