OKaJu is a public administration, endowed with legal missions by the law of April 1, 2020 instituting the Ombudsman fir Kanner a Jugenlecher. The Data Protection Regulation protects the privacy and rights of individuals, which is clearly a key objective for ORK.

The data protection policy, which is the sole authoritative document, can be requested from the secretariat contact [at]okaju.lu or consulted on its website www.okaju.lu.

What data is collected?
Personal and electronic identification data enabling ORK, among other things, to contact them (e.g. first name, surname, address, telephone number, languages spoken).

Data on family situation (marital status, household composition, separation, divorce)
Data relating to the child’s care (home, school, nursery, etc.)
Copies of official documents (CI, residence permits, court judgments and rulings, medical reports)

Why are data used?
To set up a specific file, manage or draw up an assistance or mediation measure….

Who has access to the data?
Data is only processed within the service. Data is not transferred or subcontracted.

Retention period of the data respectively of the particular file 9 years, after the child concerned by the OKaJu referral has reached the age of majority, i.e. until the age of 27 (ONE).

What are the rights of OKaJu visitors?
The Data Protection Regulation specifies in particular that everyone has the right at any time to :
-access to personal data,
-request the rectification or deletion of such data
-obtain the limitation of their processing
-to object to their use by a third party.

How can I contact OKaJu for more information?
For any questions or requests relating to data protection, please send a message to contact [at]okaju.lu

Ombudsman fir Kanner a Jugendlecher
Mënscherechtshaus
65, route d’Arlon
L-1140 Luxembourg
Tel.: 28 37 36 40